Samples of client comments sorted in alphabetical order

Sampling of past client opinions about Rob

Looking back a few years, I can say that I had next to no experience in purchasing a home and the thought of the whole situation just intimidated me. I remember my first home buying and selling experience, it was discouraging due to the inexperienced agents I worked with.


When I purchased my second home, I contacted Rob from an Ad in a real estate magazine. I was promptly contacted by his wife, Nadia. From that very first phone call, I haven't had the need to work with any other Realtor. Nadia and Rob work amazingly well together. Together, they provide me with the information I require. They are patient and diligent with their overall delivery. They have helped me tremendously with some of those difficult and sticky decisions and situations.


Over the past 11 years, I have had the privilege of living in various parts of the greater Toronto area and I am very glad to know that no matter where I choose to live, I can completely rely on Rob and Nadia's expertise in buying and selling homes. They work hard to provide such a positive experience. I have immense trust in both of them and as a result have referred them to friends and family alike.

Ashifa Alibhai

This is to thank you for your great effort. I realize after dealing with you that there are people who still believe in honesty. It is a great honour dealing with you. Thank you so much for your assistance, patience, honesty and advice. We wish you all the best. Thanks.

Omar & Wafa Al-Ani

Rob and Nadia helped us find the perfect home. But what we found most amazing as first time home buyers, is the way Rob walked us through step by step with everything that accompanies a house purchase. We learned a lot and we had a great experience. We can't thank them enough for all the effort. Great job!

Natasa Andric & Al Fennell

After meeting you at a random open house and our brief conversation I knew you were the one to sell my house.  You looked at our house and gave us some very helpful ideas on what we could do to improve the appearance of our home.  We had many showings and you were always so kind as to follow up with every person and give us feedback.  Having sold other homes with other agents I really appreciated that you were always in contact with us and answered every question we had.  Your service was above and beyond all of my expectations. Your lovely wife Nadia was always very prompt at sending me links to listings of homes for me to purchase.  She also always kept me updated with links to other listings that were competing with ours.  We had multiple offers and in the end the house sold very quickly.


I also wanted to comment on how well things were handled on the purchasing end of my move.  I felt like I had your full service all of the time.  When it came time to me making an offer, your negotiating skills were beyond excellent as you got me $13,000 off the asking price. You suggested a very professional home inspector with whom I was completely satisfied with.


In all, I was completely satisfied.  I would recommend you to anyone I know in the market to buy or sell a home.  I look forward to working with you in the future.

Robin Andrushko

We found Rob to be a fantastic person to work with.  As first time buyers, we were completely stressed and Rob was able to make the process smooth and painless.  He was genuinely concerned with our situation and went above and beyond the call of duty to ensure our satisfaction. 

As a negotiator, Rob's skills are second to none.  We will definitely call upon him again when the need arises and recommend him to everyone.  Thanks for all your hard work Rob

Jeff Arenovich and Deanna Horgan

Rob and Naadia together provide superior customer service! I contacted Rob during the Christmas season while out of the country regarding a home that he was showcasing in the paper. Rob scheduled a meeting with Nadia and himself to discuss my buying needs. I met with them upon my return to review the choices that were available within my parameters. The next day we viewed homes that matched that criteria. At the end of that day, I found my new home. To help me with my purchase decision, we viewed other similar homes in the area prior to presenting an offer. I really felt that Rob was working in my best interest when he presented my offer to the seller. Although my offer was one of five, he succeeded in getting the seller to accept my offer with terms that we were both happy with. In addition to the level of service, Rob assisted me in resolving any issues I had even outside of the scope of the purchase.


Because my family grew, I was ready to purchase a larger home two years later. Again, we contacted Rob and discussed our criteria with him. He presented homes to me over the course of a few weeks. We were disappointed with the homes available in our price range. We then decided to cast a wider net and found the home that we felt was perfect for our needs. Rob provided insight into specific communities in Mississauga. He was also able to caution us about some of the 'cover ups' employed by sellers to move a property and helped us steer clear of these pitfalls for a more enjoyable buying experience. As a buyer, there was no pressure from Rob to purchase. We felt that we were able to really look for the right home for us, regardless of how long it took. When it came to the offer process, Rob represented our interests. The negotiating process was extremely stressful although Rob maintained his composure which allowed us to obtain our 'perfect home' at the right price for us.


At the point, we had bought a home but had not yet sold the home we lived in. Rob paid us a visit to help us stage our home for a quick sale. Rob spent a few hours in our home reviewing it room by room and providing advice on what to do to make the home more appealing to potential buyers. What he did worked because we got a quick sale at our asking price. The service Rob provided was above and beyond my expectations.


Would I recommend Rob and Nadia to friends and family? Certainly! He is the first agent I've worked with and he is going to be my last. Rob was extremely responsive and returned our calls in a timely fashion. We felt as though we were his only client. Even after the move, Rob was still engaged with us. He ensured that we were well informed of our rights as buyers following the closing. We really felt as though he had a personal touch and that he and Nadia truly enjoy what they do. It's not just a job to them.

Patrina Bailey & Bjorn Holm

Rob Pilon has the ability to evaluate your expectations versus your property / market conditions and offer some sound advice on how to realize those expectations. I would recommend to anyone listing a property to give Rob Pilon, at the very least, an opportunity to share his expertise.


What can I say Rob, 'you da man'. We were lucky to have you in our corner!

Gary Campbell

Moving from Montreal to Mississauga with 4 children...we (my husband and I) thought the transition would be hard.  Thanks to Rob and Nadia they made purchasing a home easier.  

We basically spent weekends with Rob, looking for the ideal home for us. He was very patient, and after viewing a few homes, Rob knew exactly what we were looking for within our price range.  With Nadia in the background and Rob with us, we were able to buy the ideal home for our family. 

They also helped us get in contact with an inspector, real estate lawyer and schools in the area.  We highly recommend Rob and Nadia and a great deal of thanks goes out to them for making the transition effortlessly.

Maria Carvalho and Herculano Peixoto

Rob and Nadia are a phenomenal team. They sold two homes for us recently. One was our parents' home and the other was ours (that we bought with Rob as our agent way back in 2001). Prior to selling each home, Rob provided excellent advice on what to focus on in preparing the house to sell well. He got to know the strengths of each home and was able to represent those strengths with great skill. The videos prepared to showcase the homes were remarkable, and I think essential in selling them.


Particularly awesome was how Rob and Nadia staged our home. We did the work in getting it modernized and painted, but the staging was beautiful and easy to maintain for us as parents of 4 very young children. It is important to note that Rob and Nadia respond to emails very quickly and helped with a few issues as our buying agent at our new home. We've now worked with the Pilons to sell and buy two houses and recommend them with no hesitation. We love our new home and plan to be here a long time, but if we had to sell, we'd choose them again!

Casey - Seller Testimonial

We've had the pleasure of working with Rob in buying each of our two homes. The first was one year into our marriage - no kids - back in 2001. The most recent one was a longer process as we were searching with a more experienced mindset and with a much longer list of "must haves" and "have nots'', as we now have four children, one with special needs. 


Rob's help in finding our first home was invaluable. He spent a great deal of time showing us homes and helping us to learn about what was available, the neighbourhoods, and how to look at the potential of a home, beyond the decor. We found what we believed would be our "forever home" and moved in on our one year wedding anniversary. We loved this home and have 15 years of many happy memories there.


When we contacted Rob about looking for a larger home in the same city, he listened to what we were looking for and helped us narrow down the areas of the city that we should focus on based on our needs. We were subscribed to his email service as we searched for our new home. This service was such a time saver and so helpful in helping us see what was available in the areas that we preferred to live.


Rob came with us on numerous home visits and spent a great deal of time looking at the finer details of homes that we showed interest in. He would ask us important questions about how we would use each room and helped us to see how we could/would live in each space. He provided insight on needed and desired upgrades. Quite honestly his questions kept us from making an offer on a home that we now know was not the right one for us. 

Once we found the "right home" he visited the home with us for two very thorough visits. He meticulously examined every feature in the home to help ensure that we were falling for a good place and made an offer with the right information in hand on the property. 


Once we purchased the home, Rob came with us on our post-purchase visits and went so far above and beyond the call of duty in helping us get permissions for building a fence. Even once we moved in, Rob assisted with issues arising from lawyer errors. 


He simply is the best. We are so thrilled with his service and most highly recommend him!

Casey - Buyer Testimonial

Our search for a new home took several months, Rob never made us feel rushed and really encouraged us to not settle for anything but the best.  He has a keen eye for detail, the ability to ask the right questions and always answered all our questions!

Sarah Cook

We were extremely pleased with Robert Pilon's service during the purchase of our new home.  Robert regularly met with us over the course of several months to show us properties.  He took the necessary time to explain all the features of the home and the local area, and even sent us daily search results for properties we might be interested in - catered to our specifications!  This kind of personal, detailed service was very much appreciated. 


Robert made effective recommendations to improve the look of our home and hosted an open house.  His efforts were successful; he was able to sell our home in less than a month.  Thanks to Robert, we sold our home for higher than the list price while also securing an excellent purchase price for our new home.


Robert was dedicated, knowledgeable and always very courteous and professional.  We have highly recommended Robert to many of our friends and family.

Sukumar Dasgupta

We feel totally confident in recommending Rob Pilon! He sold our last house in 3 days at 98% of the list price with multiple offers! His negotiating skills and knowledge of real estate contracts was exceptional. Rob's advice in staging our house got a lot of complements from prospective buyers. We saved thousands of dollars as his commission was lower than the market average. It's nice to know that there is someone who believes firmly that the customer comes first.

Michael Foster

Rob Pilon has helped us with the sale and purchase of several homes over the past ten years, and we have always been thoroughly impressed by his professionalism, his patience and his dedication to going 'above and beyond'. His extensive real estate knowledge and experience has made him invaluable in our eyes. And we received three competing offers on our last home, resulting in selling at well above our asking price.


We are very grateful to both Rob and Nadia for their tireless efforts in finding the right home for us, and we have always highly recommended them to all our friends and family. We will definitely be calling Rob the next time we decide to move!

Mark & Tiina Higgins

I have dealt with a number of agents in the past and was very impressed with Rob's incredible work ethic. I have never seen anyone respond to calls, schedule more showings, gather more intel on each neighbourhood and in many instances pre-inspect each property with more diligence and energy! Rob impressed me as a very cunning, tenacious and experienced negotiator who was not only willing but in fact very eager to fight hard to obtain the best possible deal for me. Remarkably, Rob does all of this without ego or abrasiveness. He is truly a pleasure to have in your corner.


Rob Pilon is hands down the best real estate agent I've encountered. He assisted me in finding and purchasing a residential income property in central Toronto. I had previously observed Rob in action on several residential purchase and sale transactions for a friend and I have since recommended him to several close friends and colleagues. All have been very thankful and have given rave reviews!

Mathew H. Hilbing

When Cyndi and I were looking for a house we chose Rob based on our feeling that he was the one who could help us with our special situation. He sat us down and we went through the particulars on how we had to find a house within our price range, which would suit our 2 family situation, and the fact that we had to be out of our house within 6 months when the owners took back the house. Rob took an enormous amount of time with me to look for the right house.


While looking we found the good ones, the bad ones and the ugly ones which from the pictures looked great until we got inside. Rob and Nadia always were there on the phone or in person and never once complained about my persistence to find the right house. Rob and I found the perfect house in the Milton area that suited us and for that we can never thank him and Nadia enough. They go above and beyond and in our opinion are the only ones we would recommend as a Real Estate Agent.

Jim and Cyndi Hurt

I have had the sincere pleasure of dealing with Rob and Nadia several times, both in the context of selling my home and purchasing. With each transaction, I was extremely impressed and pleased throughout, particularly with Rob's sensitivity to our wants/needs, his keen instincts, demonstrated professionalism and knowledge of the market.  Not only does Rob have an in-depth understanding of all aspects of a real estate transaction, he also appreciates the various human factors that come into play and that are so important. Both Rob and Nadia consistently demonstrated responsiveness, dependability, accessibility and a genuine eagerness to ensure that my family and I were fully satisfied.


Rob and Nadia are the epitome of service professionals who are happy to "go the extra mile" to ensure that their clients are receiving the best possible service, in all respects.  I will certainly continue to refer friends and colleagues to Rob, with every confidence that he will do his best for them as well, and I will continue to deal with Rob in the future.  Thanks again, Rob and Nadia, for everything!

Kathryn Kirkpatrick

Thanks to Rob and Nadia Pilon, we didn't simply buy a house - we found the home of our dreams. (And paid much less than expected!) As such, we highly recommend the Pilons for their customer-oriented service, their integrity and their refusal to let us settle for just any old house.


Not only is Rob incredibly knowledgeable, professional and friendly, but he's honest. Each time Rob showed us a house, he would indicate all of its flaws, rather than conceal the imperfections. His trustworthy approach provided us with a realistic perspective of each property, which enabled us to make informed decisions.


Also, Nadia provided exceptional care, responding quickly with thorough, accurate research on potential homes and post-purchase considerations.


Every day that we spend in our beautiful home, we feel grateful that Rob and Nadia were on our side!

Lisa Korec & Darren Goller

When my husband John and I started out looking for our first home, we really had no clue as to what we were doing - or where we should even start.  Rob Pilon came highly recommended from one of John's friends.  From our first phone conversation with Rob, we knew we had lucked out!  And we were right. Not only was Rob extremely knowledgeable about buying and selling homes, he also had an incredible knowledge of home construction: what to look for and what to avoid.  We relied on him heavily when it came to making the right choices. 


Both Rob and his wife Nadia were also always quick to respond to any questions or concerns we had whether it be by phone, e-mail or in person.  In the end, we found a home that went way beyond our expectations.  Not only was it in our price range, but it was a beautifully renovated, solid brick bungalow!  The location was exactly what we'd hoped for as well!  Our family and friends all told us how fortunate we were and believe me - we know it!

Valerie MacLean

It has been a pleasure working with Rob and Nadia Pilon who have always provided us with cooperation as well as prompt and professional service. To purchase a home is one of the largest and most stressful situations that people can make and over the years I have always used their services because it is comforting to know that we can always count on them.


Rob has helped us to get the best selling price for our home and also helped us to stage our house so that we could sell our house quickly. His expertise shows when we have sold our last 2 houses in less than one week from the listing date by pricing the house correctly and attracting the right buyers.


Nadia has provided us with an excellent search when we wanted to buy another house and sometimes it was difficult because we were not sure of where we wanted to relocate due to a job transfer. She provided us with different areas and price ranges for houses and would also recommend that if something came close to what we were looking for she would draw it to our attention. She has done different inquires for us such as schools, transit systems, septic tank, well and water and zoning so that we were able to make an informed decision.


Rob and Nadia are so focused on customer service and attention to details that I recommend his services to all my family and friends.

Penny Montreuil

We are extremely pleased with the service that Rob and his team provided. Our home sold for 97% of the list price in just 4 days! We are convinced it was due in large part to his aggressive selling tactics such as his in-depth selling brochure of our home with glossy color photos and vital neighborhood information as well as his detailed follow-up analysis of viewings for which valuable feedback of our home was obtained.


When it came to buying, Rob and his team were just as thorough and just as aggressive negotiating the best price possible and always putting our needs first. We had complete peace of mind with his 24 hour availability. Rob delayed his vacation to ensure that we could purchase the home of our dreams.


With Rob and his team you get 100% customer satisfaction and 100% dedication.

Mr. and Mrs. Oluwasola

It was a long haul but we finally found a house and we owe it to you. At night we would be discussing it and thought you might give up on us because we were particular customers. You didn't. You worked relentlessly for us and in the end, your knowledge and savvy closed a deal on a house that met our criteria. The information you provided to us from the "Agent" MLS listings was invaluable. Without you we would have never gotten up to date information. Laura trusted you and that was a huge factor in us finding our home. It was a fun ride and we learned a lot. Remember the dungeon? Hope you did too. Thanks a million.

Grant Priebe

We are so thankful to have had Rob work with us for the sale of our home and the purchase of another.  As we moved through both sales, Rob took the time to answer all our questions and address all of our concerns.  The tips and suggestions we received from Rob not only helped us get our home ready for market but they helped us navigate through what could have been stressful and overwhelming process.  We recommend Rob to all our friends and family.


Tasneem and I would like to take this opportunity to thank Rob Pilon for the purchase of our first home. We want to assure you that Rob went above and beyond the services offered by real-estate agents.  Rob was simply superb. 

We wanted to highlight some of the services that Rob provided during our home purchase. Tasneem and I were looking for a Condominium in Mississauga. After working with several Real-Estate Agents who could not satisfy our needs and whose services, according to us, were below Par, a previous purchaser and a friend recommended Rob Pilon's name.  

After meeting with Rob, our business relationship with Rob Pilon developed into an extremely friendly one and we were very much at ease throughout the experience of purchasing our first home. 

As first time home buyers, Rob was instrumental in guiding us throughout the process as well as providing us with valuable advice. During our first meeting, Rob assisted us in deciphering our needs of the condo unit type and location.  Once he understood our needs, he embarked on a journey of searching for available Condominiums, selecting the appropriate units, going for initial visits, taking 20-30 digital pictures of every room and the building, electronically forwarding these pictures to us and saving us valuable traveling time and costs and hence allowing Tasneem and I to spend more time with each other as well as focusing on our other priorities. Obviously, this contributed to a stress free home purchase experience. 

Tasneem and I were in constant communications with Rob. Based on the digital pictures and various features of the Condo, we selected the condos that we wanted to visit. Rob provided valuable guidance on the pros and cons of each unit, including condo features, layout, floor tiles, faults with the unit, potential maintenance costs, how we would set up our existing and new furniture, type of painting etc. 

During the negotiation phase, Rob worked very hard to get us the best deal based on our previously discussed price range. Rob also provided us advice on Mortgages, provided us with documentation on various home Insurance coverage, gave us a list of real-estate lawyers, worked with us during the entire closing phase and even worked with us in choosing the colours for different rooms in our unit. In addition, Rob provided us with the service of delivering our Condo package, which includes the condo Status certificate, to our lawyers. Overall, Rob is a very client focused individual and there are absolutely no "time pressures" when working with him. 

Rob also has a trusted partner, Nadia, who was also exceptional and assisted Rob throughout the process of our condo purchase. Tasneem and I were extremely satisfied with Rob's services and would highly recommend him for your home purchase. Thank you to both Rob and Nadia for a job well done!!!

Karim and Tasneem Shivji

You promised us your best efforts and also that you and your staff would provide whatever service we required. You lived up to your word and I must say that it was a pleasure dealing with you. I would like to make special mention of the work you did and the expense you incurred in helping us - also the good advice and suggestions. Your personal conviction that the client's interests are paramount will assure your continued success. Without reservation, we would recommend you to anyone. Again, our thanks and all the best.

Isa & Oswaldo Tugadi

I am very happy with the support and service I got from Robert and his team. My partner and I wanted to sell our Brampton home in the Williams Parkway and Rutherford area with a short closing. Robert and his team provided timely advice in terms of how to prepare our home for sale. He suggested value added upgrades that allowed our home to show well. We upgraded our kitchen cabinets and flooring throughout the main floor and den. He also suggested staging the home. This resulted in our home selling for over asking with a 30 day close.

Mr. and Mrs. Weir

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